Bergamo Airport is situated in Northern Italy, 5 km from Bergamo, and 45 km from Milan. It also known as Orio al Serio Airport, and is one of the three main airports of Milan. This airport handles international and domestic flights from many different airline companies, and receives over seven million passengers per year. It is considered to be the fourth busiest airport in Italy, and a major gateway to this popular tourist area.
The airport is popular with low-cost airlines offering flights to Milan and other areas. Ryanair holds the largest number of destinations at Bergamo, some of which are Bari, London-Stansted, Rome-Ciampino, Glasgow-Prestwick, Liverpool, Lamezia Terme, Paris-Beauvais, Palermo, Dublin and Bristol. Other airlines include Amsterdam Airlines, with flights to Amsterdam, Belle Air, with flights to Pristina and Tirana, Alitalia flying to Rome-Fiumicino, Wind Jet with flights to Catania, and SmartWings flying to Prague.
Orio al Serio Airport has a modern and well-equipped single terminal building, with many useful passenger facilities and adequate parking areas. There are two banks available, the Banca Popolare Di Bergamo S.p.A. and the Credito Bergamasco, as well as currency exchange services from Maccorp Italiana S.p.A. Passengers can also purchase Traveler’s Checks, cash Euro Traveler’s Checks, and buy pre-paid phone cards and top-up cards from this service provider. ATMs are available in the terminal building for ordinary banking transactions. Bergamo Airport has a pharmacy as well, and a church which is open all day long in the arrivals area for religious passengers.
Within the terminal building, passengers can browse the various shopping outlets, or enjoy a meal at one of the restaurants. Lighter refreshments such as ice-cream or fruit salad are also available from certain cafes at the airport. Duty free stores sell items such as perfumes, food, liquors, sunglasses, cosmetics and tobaccos. There are no limitations set for items which are purchased from shops on the airside of the terminal. Fresh flowers are available from Energy Flower, and clothing and gift items are sold at Timberland.
Departing business class passengers may use the services of the Orio al Serio VIP Lounge. Refreshments can be enjoyed in a relaxing, comfortable and tranquil atmosphere, while reading a newspaper, watching television or working on your PC. There are electricity sockets available for PC usage. The VIP Lounge also offers a telecheck-in service and ordinary check-in of passengers and luggage. Companies can purchase the VIP Card, which allows any of their staff members to access the VIP Lounge for one year. This card is particularly useful for frequent flyers and business travelers who can benefit from saving time with a smoother check-in and boarding procedure.
Bergamo Airport is fully equipped to facilitate disabled, reduced mobility and visually impaired individuals. The airport terminal building includes disabled toilet facilities, lifts for easy transport between the airport floors, pavement ramps and preferential routes for visually impaired passengers. Boarding the aircraft is made simple by the use of special lifting equipment. There are also dedicated free parking areas for disabled drivers, and intercom points from where passengers can call for assistance. The intercoms are located at the airport departure entrance, the arrivals entrance and in the short-stay car park in front of the airport. Passengers who require special assistance from the staff should inform their airline company of the necessary requirements when booking their flight ticket. The airline staff will then ensure that there is a staff member awaiting your arrival at Bergamo, whether you are arriving by airplane, or by vehicle for a departure flight. Assistance will be offered for the process of baggage check-in and the security procedures to be followed, up until the passenger is safely on board the airplane.
All airline company requirements are different, therefore it is important to understand your particular airline’s limitations on baggage allowances, and their regulations regarding children and animals. However, there is usually information printed on the back of the airline ticket. According to new rules, liquids carried in hand luggage may not exceed a total of one liter, and each different liquid should be separated into 100 ml containers. All containers should then be placed in a clear and re-sealable plastic bag, and handed to the security officers for inspection. Any quantity of liquids are still permitted in hold luggage. The only exception to the new liquid rules are regarding dietary supplements, medicines or baby foods that are needed during the flight. There are no limitations on these items.
Children under the age of two usually do not have a reserved seat on the airline, and travel on their parent’s lap. Only one infant may travel per row of seats on the aircraft as there is only one extra oxygen mask for emergency situations. If a family is traveling with two infants, the parents must sit in different rows (one parent with each baby), unless a full ticket is purchased entitling one of the children to his/her own seat. Children older than two years of age will have their own seat, and will be entitled to the same baggage allowances as an adult passenger.
Further information can be provided by your airline or travel agency, or passengers can make enquiries at the information desks within the terminal building.
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